Privacy Policy

Returns and Refund Policy:

We make every effort to describe and display each product as realistically as possible. We also realize that sometimes the products you receive don’t live up to your expectations, so we’re proud to offer you a 14-day chance to change your mind about any purchase you make through this site.

Therefore, the item(s) must be in the same condition as received. For our products, they must be sealed and in fully saleable condition. They must also be returned with the original box.

When we receive the item(s), our returns department ensures that everything is present and in its original condition to ensure it is eligible for a refund. We process refunds as quickly as possible. We process most refunds the same day they are received, but please allow up to 14 days for your refund to be credited to your account. This rarely takes that long, but it can occasionally happen for reasons such as bank delays, technical glitches, or errors during the refund process.

How do I get a return or refund?
It’s easy to return an order to us. Simply contact our customer service team to inform them of your desire to return or exchange it, and they’ll forward the request to the relevant team.

Customer Service Team Numbers:
Kuwait +92 315 5511119

You can also contact our customer service team via the following email:info@darmtrading.com

How do I get a refund?

After confirming the receipt of the refund request, we will return the amount to your bank account.

If the item is returned through one of our branches, the same amount will be refunded there.